Redact Customer PII From Support Interactions
Strip personal details from tickets, chat logs, and escalation records before sending to AI analysis tools
Compliance Built-In
Industry-specific patterns and regulations automatically enforced
Privacy Act 1988
Australian Privacy Principles
CDR Rights
Consumer Data Right protections
Client-Side Only
Zero data uploaded or stored
See It in Action
Watch Redactorr scan and detect sensitive data in a real support document
Built for Support
Solve your most critical data protection challenges
Ticket Summarisation
Use AI to summarise long support threads while stripping customer names, email addresses, account numbers, and order IDs.
Chat Log Analysis
Analyse live chat transcripts for quality assurance with AI while removing customer and agent personal information.
Knowledge Base Drafting
Extract common resolutions from real tickets to build knowledge base articles, with all customer details automatically removed.
Escalation Reports
Prepare escalation summaries for management review using AI, with customer and agent identifying details redacted.
Frequently Asked Questions
Everything you need to know about Redactorr for support
Start protecting support data today
Redact sensitive data before it reaches AI. Try it free.