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Privacy policy

Privacy starts before data moves.

Redactorr is designed around browser-local redaction. Original sensitive values stay local during detection and redaction; later workflows use processed sessions or reviewed redacted context when you choose.

Last updated: April 2026 · Redactorr · ABN: 91 487 406 432 · Melbourne, Victoria, Australia

Policy mapReadable policy
Boundary summary

The source is not the output.

The privacy model separates raw source material from reviewed redacted output. That separation is the part users should understand before they read the full policy.

Original sensitive valuesStay local during detection and redaction
Processed sessionsCan be saved to Vault when you choose
AI featuresUse reviewed redacted context after explicit user action
Sharing workflowsUse reviewed redacted output, not raw original values
What we do not collect

Original values stay constrained.

During detection and redaction, Redactorr does not collect or process original sensitive values server-side.

  • 01Original sensitive values during detection and redaction
  • 02Token-to-original mappings in Vault
  • 03Raw original document text for AI workflows
  • 04Document content for model training
  • 05Advertising profiles or cross-site tracking data

If you choose Vault, sharing, or AI workflows, those later steps use processed sessions or reviewed redacted context.

What we collect

The service still needs account records.

We collect the minimum information needed to provide the service, process payments, support users, prevent abuse, and understand aggregate reliability.

01

Account information

Email address, name, authentication records, account creation date, and login/security events required to run the service.

02

Payment information

Stripe handles card processing. Redactorr stores subscription tier, billing cycle, invoice records, and Stripe customer references where needed.

03

Usage and reliability metrics

Aggregate product usage, feature usage, error rates, and performance metrics. These are not linked to document content.

04

Website analytics

Privacy-friendly analytics for page views, referrers, browser type, and country-level aggregate traffic. No advertising cookies or cross-site tracking.

05

Optional AI-assisted features

When initiated by the user, AI features operate on reviewed redacted context from Vault or the current redaction session.

Payment processing is handled by Stripe. See Stripe's privacy policy for card-data handling.

Protection

Security measures around the account layer.

Encryption in transit

Communications between the browser and Redactorr services use TLS.

No advertising data sale

We do not sell, rent, or trade personal information to advertising platforms.

Minimal retention

We retain account, billing, and operational records only for service, support, security, and legal requirements.

Incident handling

If a notifiable incident occurs, we assess and notify affected users and regulators as required by applicable law.

Your rights

Australian privacy rights.

Redactorr is operated from Australia. You can request access, correction, deletion, opt-out support, or raise a complaint.

  • 01Access: Request a copy of the personal information we hold about you.
  • 02Correction: Ask us to correct inaccurate, out-of-date, or incomplete personal information.
  • 03Deletion: Request deletion of your account and associated personal information, subject to legal retention obligations.
  • 04Complaint: Raise a privacy complaint with us or the Office of the Australian Information Commissioner.
  • 05Opt out: Opt out of non-essential communications at any time.

Privacy enquiries: [email protected]

Cookies

Minimal functional cookies.

We use the minimum cookies needed to operate the service. We do not use advertising cookies, third-party tracking cookies, or cross-site tracking.

SessionKeeps you logged in during your browser sessionSession
Auth tokenPersistent login if you choose to stay signed inLimited duration
PreferencesStores interface preferences such as sidebar statePreference duration
Policy updates

Changes to this policy.

We may update this Privacy Policy to reflect changes in product behaviour, technology, legal requirements, or operational needs. Material changes are notified by email where appropriate; minor changes update the date on this page.

Data partners

Limited providers for operating the service.

To operate features such as waitlist management and transactional emails, we share limited personal information with trusted providers. We do not sell your data or share it with advertising platforms.

See the data partners page for provider details.

Contact

Questions about this policy?

Redactorr · ABN: 91 487 406 432 · Melbourne, Victoria, Australia

Privacy: [email protected] · General: [email protected]

Also see Trust Center and Terms of Service.