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Terms of service

The rules for using Redactorr.

These terms explain account responsibilities, acceptable use, payment, privacy, liability, and the legal rules that apply when you use Redactorr.

Last updated: April 2026 · Redactorr · ABN: 91 487 406 432 · Melbourne, Victoria, Australia

Terms mapAgreement
Contract summary

Use the tool. Review the output.

Redactorr helps with sensitive document workflows, but automated detection is not a substitute for human review. The terms make that boundary explicit.

Use responsiblyYou are responsible for reviewing redaction output before sharing or relying on it.
Keep accounts secureYou must protect account credentials and tell us if you suspect unauthorised access.
Respect the serviceDo not attack, scrape, reverse engineer, resell, or misuse Redactorr.
Know the boundaryDetection and redaction are designed around the browser-local redaction step.
01 Agreement

Using Redactorr means accepting these terms.

By accessing or using Redactorr, you agree to these Terms of Service. If you do not agree, do not use the service. These terms form an agreement between you and Redactorr, ABN 91 487 406 432, operating in Victoria, Australia.

We may update these terms. Material changes will be notified with reasonable notice; continued use after the effective date means you accept the updated terms.

02 Service

Redactorr supports browser-local redaction workflows.

Redactorr is a sensitive document workflow platform. Detection and redaction are designed around a browser-local redaction step, while later features can use reviewed redacted output when you choose.

01Upload or pasteStart with source material in the browser.
02Detect and redactRun detection and redaction locally in the browser workflow.
03Review outputCheck results before sharing, saving, or relying on them.
04Move reviewed workUse Vault, Share, or AI workflows from reviewed redacted output.

We may modify, suspend, or discontinue parts of the service with reasonable notice where practical.

03 Account

You are responsible for your account.

  • 01You must be at least 18 years old.
  • 02Registration information must be accurate, current, and complete.
  • 03You must maintain password security and account access controls.
  • 04You are responsible for activity under your account.
  • 05Notify [email protected] if you suspect unauthorised account use.
04 Acceptable use

Use Redactorr lawfully and responsibly.

You may use Redactorr only for lawful purposes and in accordance with these terms.

  • 01Use Redactorr only for lawful purposes.
  • 02Do not interfere with security-related features.
  • 03Do not scrape, crawl, or extract service data without written consent.
  • 04Do not impersonate Redactorr, another user, or another person or entity.
  • 05Do not use the service to facilitate unlawful surveillance, unauthorised access, or privacy violations.
05 Commercial terms

Ownership, licence, billing, and plan changes.

01

Intellectual property

The service, detection engine, pattern libraries, user interface, and associated technology are owned by Redactorr. You receive a limited licence to use the service under these terms.

02

Payment

Paid features are billed through Stripe. Subscription fees are billed in advance according to the billing cycle you choose.

03

Plan changes

You may upgrade, downgrade, or cancel from your account settings where available. Cancellations take effect at the end of the current billing period.

04

Pricing changes

We may change pricing with notice to existing subscribers. Price changes take effect from a later billing cycle after the notice period.

06 Liability

Automated redaction still requires review.

Automated detection still needs human review.

Redactorr makes best-effort automated decisions. It may miss sensitive information or surface false positives. You are responsible for reviewing output before sharing or relying on it.

  • 01Redactorr is provided on an as-is and as-available basis.
  • 02Automated detection may miss sensitive information or produce false positives.
  • 03You remain responsible for reviewing output before sharing a document.
  • 04Where liability cannot be excluded under Australian Consumer Law, liability is limited as permitted by law.
07 Privacy

The Privacy Policy is part of these terms.

Our collection and use of personal information is governed by the Privacy Policy, which is incorporated into these terms by reference.

The core product boundary is that detection and redaction are designed around the browser-local redaction step; later workflows use processed sessions or reviewed redacted context when you choose.

08 Termination

Either side can end access in defined cases.

You may close your account from account settings where available. We may suspend or terminate access if you breach these terms, create risk for the service or others, or where required by law.

Provisions that should survive termination continue to apply, including intellectual property, liability limits, privacy, and governing law.

09 Governing law

Victorian law applies.

These terms are governed by the laws of Victoria, Australia. You agree to submit to the courts of Victoria for disputes arising from these terms or the service.

Nothing in these terms limits rights under Australian Consumer Law that cannot be excluded, restricted, or modified.

10 Contact

Questions and legal notices.

Redactorr · ABN: 91 487 406 432 · Melbourne, Victoria, Australia

Legal: [email protected] · General: [email protected]

Also see Privacy Policy and Trust Center.