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Understand the analytics dashboard

Read analytics as operational signals about Redactorr use, not as proof of private document contents.

Updated 31 May 20265 min readAuthor: Redactorr Support Team · [email protected]Last reviewed: May 2026

Outcome

You can interpret dashboard cards, filters, and trends conservatively and decide what action to take next.

Your progress

Mark each step as you complete it. This is saved only in this browser.

0 / 3 steps complete

Before you start

Use an account with permission to view analytics.
Know whether you are looking at personal, team, or organisation scope.
Avoid exporting analytics before checking for private names or session titles.

Visual frame

Review asset

Analytics dashboard interpretation storyboard

Synthetic analytics frame only. It uses fake metrics and avoids productivity, compliance, or customer benchmark claims.

MetricsOperational indicators
RangeDate scoped
ClaimsNo benchmarks

Synthetic frame

Analytics dashboard

Start with scope before reading metrics.

Date rangeLast 30 days
WorkspaceDemo team
IncludedReviewed sessions
Metrics only make sense after scope is clear.

Understand the analytics dashboard workflow frame

Instructional frame for this operational guide. Replace with product screenshots only after the current screen state is approved.

FindChoose the dashboard scope
DecideRead trends as signals
VerifyReview exports before sharing

Guided steps

Follow the task, then check the result.

Choose the dashboard scope

Confirm whether the dashboard is showing your work, a team workspace, or an organisation view.

Success check: The scope matches the question you are trying to answer.

Read trends as signals

Use document counts, review activity, share activity, or pattern usage as prompts for follow-up, not as hidden content evidence.

Success check: You can name a follow-up action based on the trend.

Review exports before sharing

If you export a dashboard view, check for session names, user names, workspace names, and notes before sending it onward.

Success check: Any exported analytics are safe for the intended recipient.

Branch questions

Completion check

Dashboard scope was confirmed.
Trends were interpreted conservatively.
Exports were reviewed before sharing.

Support boundary

Support can use by default

  • Article slug and selected workflow step.
  • Screen or action name.
  • Browser, viewport, workspace type, and file type category when relevant.
  • Synthetic sample shape or already-redacted sample only after review.
  • Intent ID
  • Article slug
  • App route

Requires your consent

  • User-written description
  • Email address
  • Explicit attachment
  • Redacted sample
  • Support bundle previewed to the user

Not collected by default

  • Raw original document text
  • Full local file paths
  • Pasted private content
  • Unmasked screenshots
  • Replay capture

Safe support summary

Copy a scrubbed handoff.

Redactorr KB support summary

Article: /knowledge-base/analytics-dashboard-explained
Selected issue: Dashboard scope appears wrong.
Playbook progress: 0/3 steps marked complete

Safe context to include:
- Article slug and selected workflow step.
- Screen or action name.
- Browser, viewport, workspace type, and file type category when relevant.
- Synthetic sample shape or already-redacted sample only after review.
- Intent ID
- Article slug
- App route

Requires explicit consent:
- User-written description
- Email address
- Explicit attachment
- Redacted sample
- Support bundle previewed to the user

Do not include by default:
- Raw original document text
- Full local file paths
- Pasted private content
- Unmasked screenshots
- Replay capture

User note:
- Describe the step and symptom without pasting raw document text, secrets, files, or restoration material.

Article details

Understand the analytics dashboard

Read analytics as operational signals about Redactorr use, not as proof of private document contents.

Use this guide when the analytics dashboard surface is available in your workspace. If you cannot see the screen or control described here, use the safe support path instead of guessing.

Outcome

You can interpret dashboard cards, filters, and trends conservatively and decide what action to take next.

Before You Start

  • Use an account with permission to view analytics.
  • Know whether you are looking at personal, team, or organisation scope.
  • Avoid exporting analytics before checking for private names or session titles.

1. Choose the dashboard scope

Confirm whether the dashboard is showing your work, a team workspace, or an organisation view.

Check before you continue: The scope matches the question you are trying to answer.

Use document counts, review activity, share activity, or pattern usage as prompts for follow-up, not as hidden content evidence.

Check before you continue: You can name a follow-up action based on the trend.

3. Review exports before sharing

If you export a dashboard view, check for session names, user names, workspace names, and notes before sending it onward.

Check before you continue: Any exported analytics are safe for the intended recipient.

Completion Check

  • Dashboard scope was confirmed.
  • Trends were interpreted conservatively.
  • Exports were reviewed before sharing.

Safe Examples

  • A masked dashboard screenshot.
  • A synthetic monthly trend with no user names.

If You Need Support

Contact support when:

  • Dashboard scope appears wrong.
  • A metric conflicts with the visible activity history.

Include only support-safe context:

  • Article slug and selected workflow step.
  • Screen or action name.
  • Browser, viewport, workspace type, and file type category when relevant.
  • Synthetic sample shape or already-redacted sample only after review.

Still stuck?

Copy a safe article handoff.

Start support with the article, the issue, and safe context. Raw document text, files, restoration material, and unredacted screenshots stay out unless you explicitly choose otherwise.

Support can start here
  • Article slug
  • Selected issue
  • Screen name
  • Action name
Redactorr support case

Source: Article playbook: analytics-dashboard-explained
Route: /knowledge-base/analytics-dashboard-explained
Selected issue: Dashboard scope appears wrong.

Safe context:
- Article slug and selected workflow step.
- Screen or action name.
- Browser, viewport, workspace type, and file type category when relevant.
- Synthetic sample shape or already-redacted sample only after review.
- Article slug
- Selected issue
- Screen name or article section
- Action name

Only include with explicit consent:
- User-written description
- Email address
- Explicit attachment
- Redacted sample
- Support bundle previewed to the user

Do not include by default:
- Raw original document text
- Full local file paths
- Pasted private content
- Unmasked screenshots
- Replay capture
- Hidden diagnostic uploads

User note:
- Describe what you tried and what happened. Do not paste raw document text, secrets, files, restoration material, or unredacted screenshots.

Support case builder

One case format, wherever you start.

This is the same support case shape used by diagnostics and article handoffs.

Safe to include
  • Article slug and selected workflow step.
  • Screen or action name.
  • Browser, viewport, workspace type, and file type category when relevant.
  • Synthetic sample shape or already-redacted sample only after review.
  • Article slug
  • Selected issue
Consent boundary

Private material belongs behind an explicit consent step, not in the initial case.

6 default exclusions

Before you copy0/4 ready
Open safe support guide