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Review detections and resolve conflicts

Understand what Canvas found, decide what stays visible, and resolve uncertain or conflicting detections.

Updated 29 May 20266 min readAuthor: Redactorr Support Team · [email protected]Last reviewed: May 2026

Outcome

Every important detection is marked, kept, or routed to a next action before export or sharing.

Your progress

Mark each step as you complete it. This is saved only in this browser.

0 / 3 steps complete

Before you start

Complete scanning first.
Know what kind of document you are reviewing.
Keep a human final review step before sharing.

Visual frame

Review asset

Detection review and conflict storyboard

Synthetic detection data only. Categories use semantic colours so the review state, not decoration, carries the meaning.

Confirmed2
Needs review1
Ignored1

Synthetic frame

Detection review

Work from the list, then verify the preview.

Line 4Customer [NAME_1]
Line 5Account [ACCOUNT_1]
Line 9Office phone kept visible
The queue gives the user a finite review task.

Review detections and resolve conflicts workflow frame

Instructional frame for this workflow. Use product screenshots or animation captures after the article copy is stable.

StartScan the detection list
ReviewResolve each uncertain item
FinishConfirm the document state

Guided steps

Follow the task, then check the result.

Scan the detection list

Start with the detection list instead of reading the whole document line by line. Look for high-risk categories first, then work through uncertain items.

Detection list beside the document or text preview.
Success check: You know which findings are confirmed, uncertain, or wrong.

Resolve each uncertain item

For each item, choose the action that matches your intent: redact it, keep it visible, or reclassify it if the category is wrong.

Detection actions for redact, keep, and reclassify.
Success check: No uncertain high-risk finding is left undecided.

Confirm the document state

Before export, look at the document or output preview as a recipient would. The review list is a guide; the final output still needs human inspection.

Reviewed document state before preview or export.
Success check: The final preview matches the decision you made for each important item.

Branch questions

Completion check

Each high-risk item has an intentional decision.
Missed values and false positives have been routed to the right playbook.
The preview or output check matches the review state.

Support boundary

Support can use by default

  • Article slug and selected workflow step.
  • Screen or action name, such as Canvas review, Vault resume, or Share package.
  • Browser, viewport, file type category, and error category when relevant.
  • Synthetic sample shape or redacted sample only after review.
  • Intent ID
  • Article slug
  • App route

Requires your consent

  • User-written description
  • Email address
  • Explicit attachment
  • Redacted sample
  • Support bundle previewed to the user

Not collected by default

  • Raw original document text
  • Full local file paths
  • Pasted private content
  • Unmasked screenshots
  • Replay capture

Safe support summary

Copy a scrubbed handoff.

Redactorr KB support summary

Article: /knowledge-base/review-detections-conflicts
Selected issue: A review action does not change the document state.
Playbook progress: 0/3 steps marked complete

Safe context to include:
- Article slug and selected workflow step.
- Screen or action name, such as Canvas review, Vault resume, or Share package.
- Browser, viewport, file type category, and error category when relevant.
- Synthetic sample shape or redacted sample only after review.
- Intent ID
- Article slug
- App route

Requires explicit consent:
- User-written description
- Email address
- Explicit attachment
- Redacted sample
- Support bundle previewed to the user

Do not include by default:
- Raw original document text
- Full local file paths
- Pasted private content
- Unmasked screenshots
- Replay capture

User note:
- Describe the step and symptom without pasting raw document text, secrets, files, or restoration material.

Article details

Review detections and resolve conflicts

Understand what Canvas found, decide what stays visible, and resolve uncertain or conflicting detections.

Outcome

Every important detection is marked, kept, or routed to a next action before export or sharing.

Before You Start

  • Complete scanning first.
  • Know what kind of document you are reviewing.
  • Keep a human final review step before sharing.

1. Scan the detection list

Start with the detection list instead of reading the whole document line by line. Look for high-risk categories first, then work through uncertain items.

Check before you continue: You know which findings are confirmed, uncertain, or wrong.

2. Resolve each uncertain item

For each item, choose the action that matches your intent: redact it, keep it visible, or reclassify it if the category is wrong.

Check before you continue: No uncertain high-risk finding is left undecided.

3. Confirm the document state

Before export, look at the document or output preview as a recipient would. The review list is a guide; the final output still needs human inspection.

Check before you continue: The final preview matches the decision you made for each important item.

Completion Check

  • Each high-risk item has an intentional decision.
  • Missed values and false positives have been routed to the right playbook.
  • The preview or output check matches the review state.

Safe Examples

  • Fake customer email and phone values.
  • Synthetic internal ID shapes such as CUST-12345.

If You Need Support

Contact support when:

  • A review action does not change the document state.
  • The same item keeps returning after you resolve it.

Include only support-safe context:

  • Article slug and selected workflow step.
  • Screen or action name, such as Canvas review, Vault resume, or Share package.
  • Browser, viewport, file type category, and error category when relevant.
  • Synthetic sample shape or redacted sample only after review.

Still stuck?

Copy a safe article handoff.

Start support with the article, the issue, and safe context. Raw document text, files, restoration material, and unredacted screenshots stay out unless you explicitly choose otherwise.

Support can start here
  • Article slug
  • Selected issue
  • Screen name
  • Action name
Redactorr support case

Source: Article playbook: review-detections-conflicts
Route: /knowledge-base/review-detections-conflicts
Selected issue: A review action does not change the document state.

Safe context:
- Article slug and selected workflow step.
- Screen or action name, such as Canvas review, Vault resume, or Share package.
- Browser, viewport, file type category, and error category when relevant.
- Synthetic sample shape or redacted sample only after review.
- Article slug
- Selected issue
- Screen name or article section
- Action name

Only include with explicit consent:
- User-written description
- Email address
- Explicit attachment
- Redacted sample
- Support bundle previewed to the user

Do not include by default:
- Raw original document text
- Full local file paths
- Pasted private content
- Unmasked screenshots
- Replay capture
- Hidden diagnostic uploads

User note:
- Describe what you tried and what happened. Do not paste raw document text, secrets, files, restoration material, or unredacted screenshots.

Support case builder

One case format, wherever you start.

This is the same support case shape used by diagnostics and article handoffs.

Safe to include
  • Article slug and selected workflow step.
  • Screen or action name, such as Canvas review, Vault resume, or Share package.
  • Browser, viewport, file type category, and error category when relevant.
  • Synthetic sample shape or redacted sample only after review.
  • Article slug
  • Selected issue
Consent boundary

Private material belongs behind an explicit consent step, not in the initial case.

6 default exclusions

Before you copy0/4 ready
Open safe support guide