Use security score recommendations
Turn security score recommendations into review actions without treating the score as a certification.
Outcome
You can understand recommended actions, decide which ones apply, and verify the result after making changes.
Your progress
Mark each step as you complete it. This is saved only in this browser.
0 / 3 steps complete
Before you start
Visual frame
Review asset
Security score recommendations storyboard
Synthetic recommendations frame only. It treats recommendations as review prompts, not security certification or proof that a workspace is safe.
Synthetic frame
Security recommendation
Understand the reason before acting.
Use security score recommendations workflow frame
Instructional frame for this operational guide. Replace with product screenshots only after the current screen state is approved.
Guided steps
Follow the task, then check the result.
Read one recommendation at a time
Open the recommendation details and check which workflow it affects before acting.
Decide whether it applies
Some recommendations may not fit your workflow or policy. Apply only the recommendations you understand and are authorised to change.
Verify the result
After applying a recommendation, check the affected workflow and then return to the score view to confirm the state updated.
Branch questions
Can you see the security score recommendations surface described in this guide?
Did the result match the completion check?
Completion check
Support boundary
Support can use by default
- Article slug and selected workflow step.
- Screen or action name.
- Browser, viewport, workspace type, and file type category when relevant.
- Synthetic sample shape or already-redacted sample only after review.
- Intent ID
- Article slug
- App route
Requires your consent
- User-written description
- Email address
- Explicit attachment
- Redacted sample
- Support bundle previewed to the user
Not collected by default
- Raw original document text
- Full local file paths
- Pasted private content
- Unmasked screenshots
- Replay capture
Safe support summary
Copy a scrubbed handoff.
Redactorr KB support summary Article: /knowledge-base/security-score-recommendations Selected issue: A completed recommendation remains unresolved. Playbook progress: 0/3 steps marked complete Safe context to include: - Article slug and selected workflow step. - Screen or action name. - Browser, viewport, workspace type, and file type category when relevant. - Synthetic sample shape or already-redacted sample only after review. - Intent ID - Article slug - App route Requires explicit consent: - User-written description - Email address - Explicit attachment - Redacted sample - Support bundle previewed to the user Do not include by default: - Raw original document text - Full local file paths - Pasted private content - Unmasked screenshots - Replay capture User note: - Describe the step and symptom without pasting raw document text, secrets, files, or restoration material.
Article details
Use security score recommendations
Turn security score recommendations into review actions without treating the score as a certification.
Use this guide when the security score recommendations surface is available in your workspace. If you cannot see the screen or control described here, use the safe support path instead of guessing.
Outcome
You can understand recommended actions, decide which ones apply, and verify the result after making changes.
Before You Start
- Know the account, team, or workspace scope of the score.
- Treat recommendations as prompts for review.
- Do not make bulk settings changes without understanding the effect.
1. Read one recommendation at a time
Open the recommendation details and check which workflow it affects before acting.
Check before you continue: You know what the recommendation wants you to change.
2. Decide whether it applies
Some recommendations may not fit your workflow or policy. Apply only the recommendations you understand and are authorised to change.
Check before you continue: The action is appropriate for your workspace.
3. Verify the result
After applying a recommendation, check the affected workflow and then return to the score view to confirm the state updated.
Check before you continue: The recommendation is resolved or you know why it remains open.
Completion Check
- Recommendations were reviewed individually.
- Only applicable changes were made.
- The affected workflow was verified after the score changed.
Safe Examples
- A masked recommendation label.
- A synthetic before/after score state.
If You Need Support
Contact support when:
- A completed recommendation remains unresolved.
- A recommendation points to a screen you cannot access.
Include only support-safe context:
- Article slug and selected workflow step.
- Screen or action name.
- Browser, viewport, workspace type, and file type category when relevant.
- Synthetic sample shape or already-redacted sample only after review.
Still stuck?
Copy a safe article handoff.
Start support with the article, the issue, and safe context. Raw document text, files, restoration material, and unredacted screenshots stay out unless you explicitly choose otherwise.
- Article slug
- Selected issue
- Screen name
- Action name
Redactorr support case Source: Article playbook: security-score-recommendations Route: /knowledge-base/security-score-recommendations Selected issue: A completed recommendation remains unresolved. Safe context: - Article slug and selected workflow step. - Screen or action name. - Browser, viewport, workspace type, and file type category when relevant. - Synthetic sample shape or already-redacted sample only after review. - Article slug - Selected issue - Screen name or article section - Action name Only include with explicit consent: - User-written description - Email address - Explicit attachment - Redacted sample - Support bundle previewed to the user Do not include by default: - Raw original document text - Full local file paths - Pasted private content - Unmasked screenshots - Replay capture - Hidden diagnostic uploads User note: - Describe what you tried and what happened. Do not paste raw document text, secrets, files, restoration material, or unredacted screenshots.
Support case builder
One case format, wherever you start.
This is the same support case shape used by diagnostics and article handoffs.
- Article slug and selected workflow step.
- Screen or action name.
- Browser, viewport, workspace type, and file type category when relevant.
- Synthetic sample shape or already-redacted sample only after review.
- Article slug
- Selected issue
Private material belongs behind an explicit consent step, not in the initial case.
6 default exclusions